24-hour Reception Desk & Information bureau
You can make or change your reservation, order transportation, process payment or obtain a qualified answer to any question round'o'clock, being confident to receive friendly and professional service.
Our services
Professionally trained Hotel staff would be delighted to assist you with all necessary travel arrangements throughout planning your journey, leaving you free to enjoy your trip to St. Petersburg. You can order additional services when making reservation request, or simply contacting us by phone or e-mail. Our receptionists would be pleased to respond your inquiry and do their best to serve you.
Buffet breakfast
Served daily from 08.00 am till 10.00 am local time at the breakfast room on the second floor, buffet breakfast is included in your room rate. Should you leave the hotel earlier than 08.00 am, please let us know in advance, and we will be glad to offer you a complimentary breakfast box.
Free local calls
Local calls within St. Petersburg are free of charge, except for calls to mobile phones
Wireless Wi-Fi Internet access
Complimentary wireless Internet access is available in each guest room and in public areas of Comfort Hotel. Should you experience any complications connecting your gadget to our network please apply to our Reception Desk. In case you didn't get your laptop or pocket PC with you, please feel free to use our PC-based workstation with unlimited internet access located at the Reception area, without extra charges.
Tours & excursions in St. Petersburg & it’s famous suburbs
We are pleased to offer you a wide range of excursions in St. Petersburg & it's suburbs. You may either choose an excursion from those already planned, or decide to ask us to help you develop a program meeting your personal preferences & interests. Tours can be guided in Russian, English, German, French, Italian and other languages. All foreign-speaking guides are licensed to accompany tour groups.
Car hire
We will be pleased to assist you with hiring a personal vehicle without a driver. Our partners offer a special conditions & discounts for the guest of Comfort Hotel. Please apply to the Reception desk for further details.
Long distance & international calls
You can call your relatives, friends & colleagues directly from your room. Please contact Reception desk to check our competitive rates for your destination.
Business centre facilities
If you need to send a fax, scan, print or copy your documents, our Reception Desk facilities are at your disposal 24 hours a day.
Laundry & dry-cleaning services
Comfort Hotel offers laundry services for in-house guests including laundry, dry-cleaning, pressing, and small repairs also.
Luggage room
If you depart from St. Petersburg far beyond you check-out time or arrive to the hotel earlier than your room should be ready, please feel free leaving your belongings in our storage room available to Comfort Hotel guests 24 hours a day free of charge.
Variety of business & leisure arrangements
To book a table in a restaurant of your choice, reconfirm your airplane tickets, check the repertoire of Mariinsky theatre, purchase tickets to opera or ballet or your favourite pop-star concert please contact our Reception Desk.
Complimentary tea & coffee facilities
Complimentary coffee and tea with snacks & biscuits are offered at the breakfast Room round-o-clock.
Russian Travel Visa
All foreign citizens are required to have valid Russian Visa to come to St. Petersburg or any other city in Russian Federation. Additional information about Visa Support service is available here. Information on how to get Visa Support free of charge could be found here.
Russian Visa Registration
With effect from January 15th, 2007, Russian Federation implemented new rules of registration of foreign visitors. They are now very much similar to those used within the European Union, which means that crossing the border you already have all the necessary documents: you passport with valid Russian Visa and an immigration card you receive at the customs. Comfort Hotel will take care of informing Russian authorities about your visit free of charge
Newspapers, magazines, maps, guide-books
Local newspapers, magazines, city map & guide-books in English are available at the Reception Desk free of charge.
Tabletop games and DVD-player rental
Should you be tired of walking around numerous beauties of St. Petersburg or just looking for a peaceful escape in your quiet hotel room, please do not hesitate applying to the Reception Desk and asking about a DVD-player or tabletop games available for you free of charge.
Baby-sitters, nurses
If you came to St. Petersburg bringing your family, including kids, and would like to leave your child with us while dining out or visiting famous Russian ballet, we would be pleased to arrange baby-sitting service for you. For information about availability and charge for service please contact our Reception Desk in advance.
Chauffeur & taxi services
A hotel driver will meet you at the airport or train station and bring you to Comfort Hotel or drive you to any other destination within St. Petersburg. We would also be glad to arrange taxi service for short trips inside the city or make necessary recommendations concerning your transportation needs. We ask you please to book your transportation in advance in order to avoid dealys during rush hours.